Our Products & Services

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ZANROO LISTENING SOLUTION
Track online & offline conversations about your company or simply any topic that pique your interest. Supported by experienced local analyst team for actionable social insight and crisis support.
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ZANROO DESK
A truly omni-channel and user friendly customer service solution that supports a myriad of channels, e.g. voice, email, social, live chat and ChatBot, with option to cater for both on-premise and cloud setting.
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ZANROO ANALYTIC HUB SOLUTION
Remove the guesswork and let your data speak to each other. Better business decisions can now be achieved with our centralized data management solution that allows users to access all business intelligence and analytics assets within organizations.

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Why Global Brands are Choosing Zanroo

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Extensive Local Data Sources

Acquire the relevant data for your business and industry with our extensive local data sources in Malaysia, as well as SEA region.

Local Analyst & Support Team

Remove your concern over different time-zone as we have local analyst and support team who are constantly ready to serve your business needs. Experience our customer-centric approach and get the leverage you need from Zanroo Solution and Talent.

Data Structuring Feature

Filter out noises with unique auto data structuring and categorization feature which will enable laser sharp focus on accurate benchmarking & relevant comparison. Our feature paves the way for effective social research, brand health, consumer leaning, campaign and product attributes analysis.

Open API and ISO Data Security 

Build your business with confidence as Zanroo are among the few in market with ISO 27001 certification for Data Security. Brands aiming for Digital Transformation and data consolidation (Data Analytic Hub Solution) should look no further as our solution also comes with Open API.

Sample Reports & Newsletter (Malaysia)

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Sheraton Move 2020

What exactly happened during the Sheraton Move 2020 and how have the public been responding to it? Our data and analysis report help shed some light on the event that shook the nation.

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COVID-19 Newsletter

With COVID-19 pushing for new norms, all the while disrupting the country in many aspects especially in terms of economy and consumer behavior, Zanroo shared the challenges and gaps to be addressed.

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Enterprise Solution

Want to learn more about Zanroo and our services? Go to our Enterprise Website for more information.